Client Experience Essentials: Scheduling, Video, and Portals
Calendly or Chili Piper can route meetings by topic, priority, or team member, while embedding prep questions that prime better discussions. A custom confirmation page with expectations and a light checklist sets a professional tone before you ever say hello.
Client Experience Essentials: Scheduling, Video, and Portals
Zoom or Microsoft Teams with crisp audio, clean lighting, and annotated screens keep clients engaged. Recordings—when approved—create a living memory of decisions. Use waiting room messages to reiterate agenda and privacy. Small details turn remote consultations into meaningful moments.